Shipping Policy
Shipping and Delivery
When will my order ship? We set sail with your order within 1-3 business days after you've placed it. As it journeys to you, we'll send a tracking number to your email, so you can monitor its voyage.
How long will my order take to arrive?
Typically, orders reach their destination in 4-12 days after leaving our warehouse. Remember, international waters might extend the journey, depending on your country.
Can I cancel or change my order?
If your order hasn't yet been dispatched with a tracking number, you can cancel or modify it with no worries. Just drop us a line within 24 hours of your purchase.
What if I made a mistake with my address?
Mistakes happen, and we've got you covered. If you entered the wrong address, let us know within 24 hours, and we'll redirect your order to the correct coordinates.
What if my order arrives damaged?
Our products are carefully packaged to withstand stormy seas, but if damage does occur, we'll replace it at no extra charge. Send us the details and a photo of the damage, and we'll handle the rest.
Pre-Ordered and Back-Ordered Items
If any items are on back-order, we'll ship what's available immediately and send the rest as soon as they surface.
Need further assistance?
If you have any questions or need help with your order, please contact us, and we'll get back to you within 24 hours.